Frequently Asked Questions

S8Easy is Australia's leading digital Schedule 8 drug register designed exclusively for veterinary clinics. Unlike traditional paper S8 books, S8Easy provides real-time digital recording, automatic stock tracking, built-in witness verification, and comprehensive audit trails. It eliminates manual errors, ensures APVMA compliance, and provides instant access to drug records from any device with internet connectivity.

S8Easy costs $49 AUD per month inc GST per clinic with a 14-day free trial. This includes unlimited veterinarians, unlimited S8 entries, full audit trails, stock management, disposal tracking, witness verification, data export capabilities, and comprehensive support. No hidden fees, setup costs, or per-user charges.

Yes, S8Easy is designed to meet all current APVMA requirements for Schedule 8 drug tracking in veterinary practices. Our system includes mandatory witness verification for disposals, complete audit trails, individual user authentication, secure data storage, and comprehensive reporting features. We regularly update the system to reflect any regulatory changes and maintain full compliance.

Setup takes less than 2 minutes. Simply register your clinic, create your admin account, and you can immediately start recording S8 drug entries. No software installation, complex configuration, or extensive training required. The system is intuitive and designed for immediate use by veterinary professionals.

We provide comprehensive support including email support during business hours, detailed documentation, video tutorials, and live training sessions. Our support team consists of veterinary professionals who understand both the technical aspects and regulatory requirements. Most users find the system intuitive and require minimal training.

S8Easy supports unlimited veterinarians per clinic with individual login credentials and role-based access control. Each veterinarian gets their own secure PIN, and the system tracks all activities by individual user. Admins can manage user access levels, while associates can only record entries and view their own activities.

S8Easy includes all common Schedule 8 drugs used in veterinary practice including morphine, fentanyl, ketamine, buprenorphine, methadone, pethidine, oxycodone, and many others. The database is regularly updated with new drugs as they become available. You can also add custom drugs specific to your practice needs.

S8Easy uses enterprise-grade security with 256-bit encryption for data transmission and storage. All data is stored securely in Australia, complying with Australian privacy laws and veterinary confidentiality requirements. We implement individual user authentication, secure session management, and comprehensive audit logging. Your data is never shared with third parties.

Yes, you can export your S8 records, stock data, and audit trails at any time in PDF and CSV formats. This ensures you always have access to your data and can provide comprehensive reports to APVMA inspectors or other authorities when required. Regular automated backups are also performed to protect your data.

If you cancel your subscription, your data will be retained for 30 days, during which time you can reactivate your account without any data loss. After 30 days, all data will be permanently deleted from our servers. You can export all your data before cancellation to maintain your own records.

S8Easy includes mandatory witness verification for all S8 drug disposals. When disposing of drugs, the system requires a second veterinarian to verify the disposal using their secure PIN. The witness must confirm the quantity, method of disposal, and provide their digital signature. This ensures full APVMA compliance and creates an unalterable audit trail.

Yes, S8Easy is fully responsive and optimized for all devices including smartphones, tablets, and desktop computers. The mobile interface allows you to record S8 entries at point-of-care, check stock levels, and access records from anywhere with an internet connection. No app installation required - it works through any web browser.

S8Easy provides comprehensive stock management including real-time inventory tracking, automatic stock level updates, low stock alerts, batch number tracking, and expiry date monitoring. The system can be configured to send alerts when stock levels fall below your specified thresholds, ensuring you never run out of critical medications.

S8Easy provides comprehensive reporting including usage reports by drug and veterinarian, stock movement reports, disposal reports with witness verification, audit trails, and compliance reports. All reports are designed to meet APVMA requirements and can be exported in multiple formats for regulatory submissions or internal review.

Yes, S8Easy offers extensive customization options including custom drug lists, practice-specific fields, configurable user roles, custom reporting formats, and workflow adjustments. The system can be tailored to match your clinic's specific procedures while maintaining full APVMA compliance.

S8Easy implements multiple layers of data protection including individual user authentication, comprehensive audit trails that record all changes, timestamp verification, and secure session management. Once recorded, entries cannot be deleted or modified without proper authorization and audit trail documentation, ensuring data integrity and regulatory compliance.

S8Easy includes a comprehensive correction workflow that meets APVMA requirements. If you make an error, you can request a correction through the system, which creates a proper audit trail showing both the original and corrected data. The correction must be approved by an admin, and all changes are logged with timestamps and user identification.

S8Easy is designed as a standalone S8 drug register that can be used alongside any practice management system. While we don't currently offer direct integrations, our export capabilities allow you to easily transfer data between systems. We're constantly evaluating integration opportunities based on user feedback.

S8Easy is designed to work with all types of veterinary practices. The system includes drug databases relevant to small animal, large animal, and mixed practices. You can customize the drug list to focus on the medications most relevant to your practice type, and the system adapts to your specific workflow requirements.

We provide comprehensive onboarding including video tutorials, step-by-step guides, live training sessions, and ongoing support. Most users find S8Easy intuitive and can start using it immediately, but we offer personalized training sessions for teams and can provide additional support for complex practice setups.